Got Questions?
FAQs
So how does it all work?
All our packages are designed to be hassle free. On the day of your experience we Deliver, Set up & Style, check everything is in order and leave to let you and your family enjoy your celebration. We then return to pack down and Collect the next day. It's that easy.
Is it just for kids?
Not at all. We have experiences for adults, families, and kids of all ages. We’ve helped host everything from Mommy & Me SleepOvers, to Ladies Night Dinner Parties, to Bridal Shower GlampOuts. Our experiences are tailored to your needs and we ensure everything is age appropriate.
What if the weather turns bad?
We closely monitor the weather in the lead up to your event and will update you if there is anything on the horizon that may impact your event. For the safety of all our guests, GlampOut experiences, Outdoor Movie and Outdoor Dining experiences will not go ahead in extreme weather (rain/wind). We will do everything we can to accommodate alternative dates or switch to our SleepOver experience depending on availability. We do this in complete consultation with you and with the safety and enjoyment of you, your family, and guests in mind.
How and When should I book?
Booking is a breeze. Simply fill out our inquiry form with your desired experience and date and we’ll send you a quote with all of the details. We recommend booking 4 weeks in advance to ensure availability of your experience and date, but can accommodate last minute bookings subject to availability.
Can I book additional tents?
We've organized SleepOvers for 5 through to 50 people. If you've got the space, we've got you covered.
Are you available across the USA?
We currently service Greater Los Angeles, and Orange County, with planned expansion across the United States.
Stay tuned for more information or contact experiences@wondertentparties.com about Franchise opportunities.
How much space do I need?
Each WonderTent requires around 7ft depth and 3ft width, and are 5ft high. We can arrange in various configurations (line-up, semi-circle, aisles) depending on your space. If you're unsure, just ask. For our GlampOut experience we require 22-24ft area for staking and set up of the WonderDome.
What if I need to cancel or postpone?
If you need to cancel or change dates you must notify us at least 14 days prior to your event. A change of dates is based on availability. No refunds are granted for cancellations within 14 days of your event date.
Can I buy items from WonderTent Parties?
Our newly launched Shop offers a collection of exclusively curated items to help you recreate some of that feeling of wonder at home.
See what is available now to brighten up your child’s room in our store. And stay tuned for new arrivals.
Still got a question? Simply Contact Us and we’ll be happy to answer it for you.